Our SmileAlly program has been increasing patient retention for dental providers in exponential fashion! Let's face it; nowadays its challenging enough to get people into your office. Turning people away because they can't afford to pay out of pocket for their dental procedures is not what you want or need for your practice. See how we help with that.
Here's How It Works
Patient comes in for service and has a need for preventative and comprehensive services that he/she expects their insurance to cover. After reviewing insurance, its discovered that this patient lacks enough coverage to complete their dental procedures
Patient given option to pay out of pocket or apply for other types of programs that they may or may notqualify for. Once other options are exhausted, provider has the patient to fill out a custom-made link that goes directly to Real Life Solutions
When patient completes form, facility receives an email with a secure password protected link that can be used to track the status of the referral. A licensed and certified RLS rep is assigned to that patient. The RLS rep updates the status of the patient daily.
Once patient has made changes to his/her plan, added coverages , or opted not to move forward with getting help, the referring provider is updated using the status link credentials and can then reach back out to the patient for a follow-up.